The Ordinary
The Ordinary Lactic Acid 10% + HA 30ml
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Flexible returns
Lactic Acid 10% + HA is an alpha hydroxy acid solution that offers effective exfoliation targeted at the skin’s surface. It is supported with purified Tasmanian pepperberry extract, which has been shown to reduce irritation and sensitivity that can be associated with acid use. This water-based serum is ideal for dry skin types. This pH of this formula is approximately 3.8. Lactic Acid has a pKa of 3.8 and pKa is the most important aspect to consider in formulating with acids. pKa implies acid availability. When pKa is close to pH, there is an ideal balance between salt and acidity, maximizing effectiveness of the acid and reducing irritation
How to use
- Apply once daily, ideally in the evening.
- The formula can be diluted with other products to reduce strength until skin develops tolerance.
Do not use on sensitive, peeling, or compromised skin. Avoid the eye contour and contact with eyes. Contact of the product with the skin must be of limited frequency or duration. If irritation occurs, rinse off, cease use, and consult a physician. Use only as directed on unbroken skin. Patch testing prior to use is advised. Keep out of reach of children.
Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin’s sensitivity to the sun and particularly the possibility of sunburn.
Use a sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards.
Shipping
Standard $10 Delivery on all orders Australia-wide.
Express Delivery available for $15.
- We only deliver within Australia.
- Orders are processed in 1–2 business days with tracking provided.
Estimated Delivery Times:
- 2–7 business days
- 1–4 business days (location dependent)
Returns Policy
Change of Mind
You can return items within 30 days if they are unopened, unused, and in original packaging. Refunds exclude original postage. Return shipping is at your cost.
Faulty or Damaged Items
If your order arrives faulty or damaged, contact us within 30 days for a free return. We'll refund or replace the item at no cost to you.
How to Return
Reach out via our Contact Us page with your order number and reason for return. We'll guide you through the process.
Payment Options
All major credit card are accepted & Zip Pay